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Digital Inclusion

Tea and IT

Tea and IT is a regular service open to anyone who wants to learn basic digital skills in a relaxed and friendly environment, but more importantly, it’s about enjoying a cup of tea (or Coffee), socialising, and feeling part of a welcoming group.

Digital skills can mean many things and because of that, we’ve had people from all walks of life come along. Some have joined us to learn how to take card payments for their small business, others come in to get help using a digital device whilst job searching and others have wanted help uploading photos from their smartphone photography sessions.

From knitters to farmers, Tea and IT is about more than just learning, it’s about connecting, having a laugh and feeling included.

Some of our recent feedback gives a real sense of what participants get from the sessions. here are a few examples of what participants have told us:

“Everything is outstanding. It’s somewhere to go and get expert IT support. I really enjoyed the session, he sorted my problems out.”

“Jules and Nathan did a brilliant job as usual.”

“The people are warm-hearted and helpful, look after you and keep you amused.”

“I am confident with the phone now, and have been able to Facetime my family in Florida and home.”

“I find NCVA a great help with other things even for just a chat and a cuppa which helps my mental health.”

“I look forward to attending all week!”

Some of our most popular subjects include:

  • Apps – Such as NHS Apps and Retail Club Cards that seem to be required more each day. We can help you install and set up apps making sure you are ready to book appointments or save money at the supermarket. 

  • Scam Awareness – We can teach you how to spot a scam easily, report a scam and show you what to do if you think you have been the victim of one. 

  • Emails – We can help you navigate your inbox with ease and be on hand to answer any questions you have. 

  • Online Shopping – Most major retailers now offer online shopping, this can be a collection or delivery. With apps like Just Eat and Uber now available there are more choices than ever. We can help you decide what the best method is for your situation. 

  • Phone and Tablet Support – Phones and tablets are now just handheld PC’s and most people think of IT as sitting at a big tower computer or laptop. But now phones have just as much capacity and power. We can offer help with any digital device, not just a ‘PC’. 

  • Social Media – Whether you are looking to keep up with friends, sell some items or follow your favourite celebrities, we can help you get set up. 

Our volunteer Digital Champions provide one-to-one support, if you’d like to volunteer contact us or check VC Connect to apply.

We also offer drop-in sessions for anyone who just needs a bit of help or advice.

For more information, please contact Nathan Miller, Digital Inclusion Officer, at nathan.miller@northumberlandcva.org.uk or call 01670 858688.

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