Every organisation that works with children and young people needs to designate someone to take the lead on safeguarding and child protection, and that person needs to have a thorough understanding of safeguarding issues.  The role of Designated Person is a challenging one, but is vital in protecting your organisation, its staff and the people you work with.   There are still places on these FREE online Designated Person for Safeguarding training sessions.  You have the choice of the following sessions:  

  • Wednesday 23 September 2020, 1pm – 3.30pm (Closing date for booking: Wednesday 16th September, 9am) 
  • Saturday 21 November 2020, 10am – 12.30pm (Closing date for booking: Monday 16th November 9am)


This online Safer Culture NE training session from Northumberland CVA will give you an understanding of:

  • Your role of Designated Person (DP)
  • How to deal with concerns about an individual’s welfare
  • How to deal with allegations of abuse against a team member
  • Engaging with your local Safeguarding Board
  • Training and development needs for yourself as DP and for those you support


o take part in this training, you must previously have completed at least basic safeguarding training within the last three years.

There is some pre-learning required (30 mins max of reading) before attending this Zoom session.  To allow us to send out the material for this, and to ensure you have the opportunity to complete it, we have given a last date for booking for each session.

To book a place on this training, please email This email address is being protected from spambots. You need JavaScript enabled to view it., stating your name, which organisation you represent, and which session you want to attend.

These sessions are part of Safer Culture North East, a partnership between Catalyst Stockton-on-Tees, Connected Voice, Durham Community Action, Northumberland CVA and VONNE, funded jointly by the Department for Digital, Culture, Media and Sport and the National Lottery Community Fund.


DCMS TNLCF RGB logo for use with Safer Culture North East comms

crt colour logo


Northumberland CVA will be running a new series of six, 6-week courses to support individuals to develop important skills to help them find work.  

Northumberland CVA has received funding from the Coalfields Regeneration Trust to deliver the new SkillsUNeed training that will help participants write the perfect CV, carry out effective job searches, complete engaging application forms and learn how to be successful at interview.  The training will also help participants prepare for work and manage on a budget.  

SkillsUNeed will run one day per week, between 9.30am-2.00pm, with the first course starting in October, and will be based in Ashington. 

Northumberland CVA has over 20 years’ experience of running employability projects and providing support to individuals to help them develop the skills they need to move nearer to employment and increase their confidence and well-being.  

Anne Lyall, Northumberland CVA’s Chief Executive Officer said “We are very pleased to be working with the Coalfields Regeneration Trust once more.  Our new SkillsUNeed project will enable us to provide more individuals with a range of useful skills that can make a real difference for them in finding and sustaining employment.”  

If you would like to find out more about how we can help, please contact Lisa on 07818 511 690 or 01670 858 688 or email her to This email address is being protected from spambots. You need JavaScript enabled to view it.


Download the flyer:


CRT Flyer August 2020 x 1 1





With so many wonderful, selfless people coming forward to give their time and energy as volunteers to support the elderly, the shielded and those in increasing need during the lockdown (many of them as first-time volunteers), I’m sure you’ll agree that if the COVID-19 pandemic has shown us anything at all, it is that there is an enormous wealth of good in our communities.

Now, we’re beginning to see the first glimmer of a return to a more normal way of life, and some of those volunteers may be wondering what’s next for them and for the community pandemic response groups they have set up.

Is there a role for these groups in the new normal? Are there still going to be needs they can fulfil?

It is becoming increasingly clear that the effects of COVID-19 are likely to reverberate through our communities and impact on our lives for many years to come, with many failed businesses and soaring rates of unemployment, poverty and mental health issues. And so yes, there will undoubtedly be a surfeit of need. Whether there will be a role for your group, and how it might adapt to continue to address the need in their communities will depend on a number of factors.

In this blog post, we’ve adapted a previous post and factsheet to bring you a list of questions that will help you focus in on the most important issues:


First Things First

The very first thing you need to do is to put your motives for continuing your group under a microscope.

Do all or most of your members want to continue? Is this because you know your community will still have a need for the support your group has been offering? Is it perhaps because you, as a group or as individuals, have enjoyed your role as volunteers and community activists and want to continue? Or is the answer yes to both?

Whatever your reasons, you do need to be so sure about why you want to continue your group into the future that you can explain it to others clearly and concisely.

For instance:


1: How do you know there is a need for what you want to do?

With so many people confined to their own home during lockdown, your group may have been responding to the crisis in a number of ways: shopping and making food deliveries, collecting and delivering prescriptions from the pharmacy, providing cooked meals for those in need, keeping up the spirits of vulnerable individuals through regular phone calls, helping people get to vital hospital appointments etc. But it’s more than likely that not all of those services will be quite so necessary once lockdown ends, so which elements do you want to take forward, and how can you find out if they’re the ones people in your community want?

By now you’re likely to have gathered quite a list of contact details for the people you’ve been supporting, so you could ask them what services they’d like to see in the future. Put together a small survey and post it on your social media group, send it out by email, ask the questions verbally by phone etc.

Include others in the community by posting your survey through people’s letter boxes, writing a piece for your local parish magazine, or by calling a socially distanced meeting in an open space.


2: Is there already an organisation doing something similar near you?

In the normal scheme of things, does a group already exists in the same area doing what you want to do, even if it has needed to cease activity during the pandemic?

This is something you might need to research, but don’t underestimate its importance because if your potential future services are likely to duplicate those which another local group or facility already offers, this may affect the level of support, funding or volunteers you will be able to access. Therefore, it is vital to ensure that what you want to do is new and/or unique in some way before you start – at least in your area.

If something does already exist, you could join that group, find like-minded people, and save yourself a lot of work.


3: Could you work in partnership with any other groups or organisations?

If there are groups already doing something related but not quite the same, perhaps you could make your work an addition to their already successful organisation, or perhaps you could work together to develop something new. If you want to work in the same geographical area, then you could perhaps share premises and work together for the benefit of both groups.


4: Do you fancy trying a different volunteer role instead?

If it turns out that there will be no real need for your group in the future or not enough interest amongst the group to carry on, but you’ve caught the volunteering bug anyway, there are always lots of other community groups and charities that would be glad to make use of your skills and enthusiasm.

Northumberland CVA provides a Volunteer Connect interactive database that connects volunteers with organisations which have available volunteering opportunities in Northumberland. You can search the opportunities on the database at www.northumberlandcva.org.uk/volunteering/volunteers and make contact with any that interest you, or you can register and set-up your own profile so organisations can find you and contact you via the system.

Alternatively, if there is already a cause that you’re passionate about, you could contact an organisation directly and offer your services.

Incidentally, don’t forget that if your group does continue, you can also register as a group and use Volunteer Connect to recruit new volunteers: ,www.northumberlandcva.org.uk/volunteering/organisations.


Getting Organised

Okay, so now you’ve made the decision that your group will continue beyond the lockdown.

Most COVID-19 response groups will have been set up by people who recognised the urgent need to mobilise and coordinate community volunteering efforts during the most devastating pandemic most of us have ever seen. But few will have started out with a well-developed knowledge of governance issues. However, if your group is to survive into the future, now is the time to address these issues.

Perhaps you’ve already done some work here and would just like to check you have everything in place you need. If that’s the case, we have just the thing to help you concentrate your planning on the areas you still need to address to ensure the success of your organisation.

Northumberland CVA’s Basic Health Check is a valuable tool aimed at ensuring your organisation meets the minimum standard expected of all voluntary & community groups. It is particularly relevant for small sized voluntary organisations and community groups and is suitable for organisations and groups run entirely by volunteers. Simply email the team at This email address is being protected from spambots. You need JavaScript enabled to view it. and we’ll send you a copy of the Health Check.

But if you’re starting from scratch, read on to find out what you need to consider:


5: What’s in a name?

Will the name you chose for your group as it responded to the pandemic be suitable in the new normal?

The name you choose is potentially going to stick with your organisation for many years so you need to spend some time finding a descriptive name that is easy to remember, suits what you do and feels comfortable.

You could start by coming up with ideas around the following statements: “My group will…”, “My group helps…” or “Our members are…”

Use descriptive words, make up an acronym or try combining two words into one. Don’t be afraid to be creative. Pretend you’re answering the phone and saying the name as an introduction. Does it roll off the tongue easily or do you feel silly saying it? Does it sound too stiff, or too jingly?


6: What do you want to achieve?

At this point, you should already have a firm idea of the changes you want to bring about and how such changes will benefit the community. This is your mission. Now it’s time to form your idea into the aims that will give your new group direction. As a group, you may find it useful to carry out one or both of the following analyses:

  • A SWOT analysis – a detailed description of your organisation’s strengths, weaknesses, opportunities and threats (For the majority of small groups, this could be all that is required)
  • A PEST analysis – an analysis of the political, environmental, social and technical factors currently affecting the organisation (If you are review planning for an existing group, it can be very useful to carry this analysis out too)

It’s important to keep your aims broad and general so that you don’t limit your activities. Two or three general aims are plenty, and the more simply worded they are, the better – this is no time for jargon and complication.


7: How can you narrow things down?

Once you have a set of aims that are broad and general, they will no doubt feel a bit big and unwieldy. Now is the time to define those aims into something more manageable by setting some initial parameters and identifying themes. For instance:

  • Do you want to help people affected by a specific issue in a defined area?
  • Are you going to work with the residents of a particular town or village?
  • Or with a vulnerable minority group that has special needs over a much wider area?

All of these considerations will have implications for your resources that will need to be taken into account in your service and funding plans, so it’s a good idea to be realistic right from the start.


8: How can you decide your activities?

Objectives are organisational goals that help to convert your broad aims into something more specific by linking your activities to your overall mission and aims.

Consider the themes you have identified and list activities that will have the greatest impact and make the best use of your resources to help achieve your aims. These can become your objectives. Once your group is set up properly, you can review these objectives and set up some firm activity milestones – targets you want to achieve within a given timeframe.


9: Will you need to form a management committee?

Management Committee, Trustee Board, Executive Committee or Steering Group - whatever you want to call it, they are the people (elected by and from within your membership) who manage your group and who are legally and financially responsible for it. It is important to have a committee to ensure the smooth running of your group.

You will need at least three people on your committee to take on the specific roles of Chair, Treasurer and Secretary, which every organisation should have. These ‘honorary’ officers have additional duties to carry out on behalf of the committee, although they do not have any more power than any other committee members. Our factsheet: Roles & Responsibilities lists the key responsibilities of these roles. Find out who can and can’t be a trustee in our factsheet: Who Can Be a Trustee


10: What does the rest of the committee do?

Everyone on the management committee is responsible for ensuring that everything your group does supports its mission and aims, that all money, property and resources are properly used, managed and accounted for and that your group follows the law. They are responsible too for managing any staff and volunteers. Our Roles & Responsibilities factsheet also lists the legal and managerial duties of all trustees.


11: What sort of legal structure is best for your group?

There are several different types of legal structures available to community groups, although most begin with the simplest possible structure – an ‘unincorporated association’.

Unincorporated associations are quick and usually free to set up – ideal for small groups with low incomes and that do not intend to employ staff or acquire property.  However, an unincorporated association has no separate legal existence and remains essentially a collection of individuals, so any legal proceedings taken against the group would be taken against the individuals themselves.

Setting up with an incorporated structure such as a Company Limited by Guarantee or a Charitable Incorporated Organisation gives the individuals protection in some circumstances but is a more bureaucratic process to set up. Many groups start with a simple unincorporated group before moving to a more complex structure when the time is right.

If you need help understanding which structure would be best for your organisation, read our factsheets: Legal Structures and Charitable Status or contact our VCS Support Services team by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..


12: Will you need a governing document?

Even small groups should have a governing document. A constitution is a type of governing document that sets out the rules of the organisation and details the group's aims, obligations and powers. It is a statement of what your group is going to do and how it is going to do it.

Being formally constituted is often one of the basic eligibility criteria of funding bodies. It shows that your organisation is sustainable and set up correctly so other organisations can have confidence in what you do. It makes your group accountable and ensures that members make decisions in a democratic way. The type of governing document you adopt will depend upon the legal structure your group takes, so you can only write your governing document once you have agreed the structure of your group.

For information on the best type of governing document for your group, contact our VCS Support Services team by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..


13: When should you hold your first official meeting and how can you meet?

The committee becomes official at your group's Inaugural General Meeting. At this meeting, the proposed committee members will adopt the constitution. The people who adopt the constitution become the first committee members. After that, the management committee is elected annually.

Having been going for some time now as a pandemic response group, you might already have had somewhere to meet, but will this still be available once things get back to normal?

One thing that has become an issue for many community groups and charities during lockdown is that their constitution does not have a clause that allows virtual meetings, therefore it is important that you set up your own constitution so that it includes a clause that allows you to meet virtually or to use telephone facilities. That way, you are covered for all eventualities.

Wherever and however your committee meetings take place, they do need to include certain points of business and so it is useful to set a format for all meetings and to have an agenda that will help ensure that each point is covered and meetings are kept on track.


14: Do you need an action plan?

Action plan, business plan; in the early days of your group it amounts to the same thing since your concentration is likely to be focused initially on getting through the first year rather on detailed planning for the long-term. An action plan is where you can look again at the basic objectives you have already formed and set milestones and targets to keep on track.

It’s a good idea to make your targets SMART: specific, measurable, achievable, realistic and timebound. For instance, if you want to raise money to fund your activities, try changing ‘Raise more money for our services’ to something much more specific like ‘Raise £10,000 to fund our full 2020-21 service through voluntary income by 31/08/2020’. This will give you something solid to aim for and you can then break your targets down into smaller milestones so you can measure your progress as you go along.

Do make sure you consider costings, cash flow and how much you’ll need to spend to get the organisation up and running. You don’t need to be an expert to do this – anyone organising a family budget knows about cost and expenditure.


15: Do you need policies and procedures?

Policies and procedures set out how a community organisation should be run. One of the most important ways a management committee can oversee the delegation of its work is via written policies and procedures. Some are required by law. They can help to demonstrate a group’s professionalism. They can ensure fairness and resolve disputes, and they allow new people to know how things are done in the group.

For more information, download our factsheet: Policies and Procedures or, to discuss which policies and procedures would be best for your own group, email the team at This email address is being protected from spambots. You need JavaScript enabled to view it..


16: How will you generate funds?

How much money you need to raise will depend very much on what you want to do. Cash flow is a significant factor for your charity and having enough income over the first 12 months is vital.

Some smaller groups are happy to rely simply on asking their members to pay a small weekly or monthly fee. Some add to this income by taking part in organised sponsored activities. Others carry out street collections (which need the permission of the local licencing authority), organise pub quizzes or raffles or host their own sponsored events (Permission and licenses may be required).

To fund more costly activities or to purchase necessary equipment, you may be able to apply for grant funding. But before you start applying for grants, you need to make sure that you have the basics in place; funders need to know that they can trust you with their money, and that your project or organisation is well managed and likely to succeed.

Download our factsheets: Fit for Funding , Searching for Funding, or Fundraising Strategy for Small Groups. For more tailored advice and support, email This email address is being protected from spambots. You need JavaScript enabled to view it..


17: Do you need a bank account?

Your community group will almost certainly need a bank account. Most high street banks offer accounts for not-for-profit organisations, which will allow your group to start depositing funds and authorise signatories who will have access to them. Instead of going for a ‘standard’ account, look at the many ethical accounts available and try to find one that aligns with your group's constitution. The first step though is to decide who on your committee will be responsible for signing cheques/withdrawing money and make sure that this decision is recorded in the minutes at your meeting. It is common practice to authorise two committee members to sign cheques and take money out of the account on behalf of the group.

The bank will want to see your Governing Document and the minutes of the meeting that authorised the signatories. They will also need to see at least two forms of identification for each of them. Opening a bank account can take up to four weeks so bear this in mind when making decisions.


18: Do you already have the skills you need, or will you need some training?

Governance is about leadership and ensuring that an organisation is properly run. Good governance is the board’s responsibility but most individuals who take on the task of setting up a new community group don’t usually start with pre-existing governance skills and must learn along the way. To find out about governance training opportunities for your group, contact our VCS Support Services team by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

Every community group needs a variety of skills to keep it moving ahead. In appointing your committee, people will no doubt have come forward who possess some or all of the skills needed for the specific roles of Chair, Treasurer and Secretary, but it is still a good idea to carry out a skills audit to capture the current skills of your board as well as to highlight possible gaps and points where professional guidance may be useful.

You may be lucky enough to find that a committee member has marketing or business development skills for instance, or someone may possess well-developed IT or customer care skills.   Finding even one of these skills amongst your members could be an invaluable asset to your group.

You may need to source other training too. For example, there will be training needs around Safeguarding regardless of whether your group is going to work with children or vulnerable adults. It’s good practice for all activists to have a least a basic awareness of Safeguarding and so you may already have gathered some basic knowledge in your group’s early stages, but now it is vital that all members of your group undertake some formal Safeguarding training. In fact, more and more funders are insisting that groups are trained and have strong safeguarding policies in place before applying to them for funding. Email the team to find out about Safeguarding training in Northumberland: This email address is being protected from spambots. You need JavaScript enabled to view it..

If you plan to serve food, you’ll need to have up-to-date Food Safety certificates (There are a number of private sector providers for this, or you could see what’s available through Northumberland College).

Depending on your activities, it could be a good idea to get a good basic grounding in Health & Safety too – again, look at local providers for this.

The move to more online working during the pandemic has led to many an organisation’s cyber-security weaknesses being exposed, so do make sure you have suitable firewalls and other security measures in place to protect your data. Visit the Information Commissioner’s Office (ICO) to find out more about Data Protection and the National Cyber Security Centre (NCSC) for more on cyber-security, or you can email our VCS Support Services team for more support: This email address is being protected from spambots. You need JavaScript enabled to view it..


19: How can you keep in touch with people?

For very small community groups, this shouldn’t be too much of a problem but as a group grows, or if the group operates over a wide area, it can be more difficult to maintain communication with members and other stakeholders. And, of course, the methods you use need to be sympathetic of the needs of the individual members – for instance, many older members still may not use email or social media.

Some other dos and don’ts: do use plain English to get your message across clearly and do ask people how they prefer to be contacted; don’t overwhelm people with too many communications and, if you provide an e-bulletin, do make sure you also provide paper copies and post them out to those who prefer it.

Beware: under Data Protection legislation you must be careful never to use people’s personal data for anything other than the purposes they have given you consent for.


20: How can you keep up to date with changes?

Northumberland CVA produces a regular fortnightly VCS Support Services e-bulletin full of information on news, governance updates, views, events, training opportunities and funding opportunities. You can subscribe via the website: www.northumberlandcva.org.uk.  

If your group is a member of Northumberland CVA, your trustees can also receive an additional Trustees’ Network monthly e-bulletin with information on governance issues, legal updates, consultations and links to new resources. Find out how your group can become a member of Northumberland CVA at: www.northumberlandcva.org.uk/about/membership, and about the network at www.northumberlandtrustees.org.uk.

Northumberland VINe (Northumberland Volunteer Information Network) is an email discussion group open to anyone in the voluntary and community sector in Northumberland. Whatever your role, you can be part of the conversation on the VINe. Simply email This email address is being protected from spambots. You need JavaScript enabled to view it., give us your name, email address and the name of your organisation, and we’ll get you connected.

Northumberland VCS Assembly offers an inclusive, independent and influential voice for the VCS in the county. Members come together to define common concerns, to speak with one collective voice and to take a stand on important issues.  There are four geographical networks across Northumberland that all meet regularly and offer the chance for voluntary and community organisations to get together, share ideas and good practice and raise concerns. Find out more about the Assembly at vcsassemblynorthumberland.co.uk/.


Getting going

Once you’ve addressed all of these points, it’s time to put your hard work into action. You can launch your new or reviewed services secure in the knowledge that you have everything in place to ensure your group is operating safely and legally.

Don’t forget that if you get stuck and need some support, or if you just want to be sure you’ve got everything right before going forward, you can contact Northumberland CVA’s VCS Support Services team by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..  



As part of Deaf Awareness Week (6-12 May), The Open University Students Association has created a series of tutorials to introduce British Sign Language.

British Sign Language introduction


There are around 125,000 deaf adults in the UK who use British Sign Language (BSL), along with an estimated 20,000 children. Reports of sign language in the UK go as far back as 1570 when it was used in secular communities. Its popularity has grown exponentially over the years and now there are thousands of non-deaf people in the UK who can use BSL. Until the 1940’s sign language would be passed on from person to person through families and deaf communities, but it was not recognised as an official language until 2003.  

The Open University Students Association teamed up with one such student, Joshua Page, and his friend Joshua Sprules to put together some basic BSL tuition to introduce you to BSL.  

BSL uses a mixture of hand signals, body language and lip patterns to communicate. If you’re practicing any of the videos with a BSL user, try to imagine you’re communicating through a window and keep your movements within the frame.   

We hope you enjoy working through these videos and that it gives you some confidence to communicate with a deaf person. 

View the videos on the OU website.

Take part to help make the case for more support for the VCS

"Help VONNE, VCSE Local Infrastructure Organisations (LIOs) and members of the NE Funders Network to understand the ongoing impact of COVID-19 on you and your beneficiaries.   "Giving us this information helps us understand the impact of COVID-19 so we can effectively represent the sector and influence how funders focus their support now and in the future recovery period. The findings will also be shared with stakeholders including local authorities, LEPs, private sector organisations and the health system, to make the case for additional support and resources for the sector, and with national infrastructure partners including NCVO, ACEVO, NAVCA and the Charity Finance Group, to help us influence Government decisions affecting the sector."   The survey will be open until 9am on Monday 4th May.
"We realise how busy you are but your input is vital to enable us to work more effectively on your behalf and that of the sector in the North East region. The survey will only take 10-15 minutes of your time, so go and make a brew, then click on the link and help us to help you.  Complete the North East VCSE Sector COVID-19 impact survey"



Over the weekend, like many other friends and families during these unprecedented circumstances, we held our weekend get-together using Zoom.  Four weeks into lockdown and unsurprisingly, enthusiasm and optimism amongst friends was beginning to ebb, so someone suggested we should each say one word that would describe how we were feeling.  When it came to my turn, the word I chose was “Amazed”, and this is how I explained my glass half full theory in these trying times:

Working in the voluntary and community sector one can become used to the empathy and commitment shown on a daily basis by volunteers, staff, and all the people who use our services, but what I have been amazed about is how individuals, volunteers and countless voluntary and community sector organisations have rallied to provide support to communities across the huge, almost 2,000 square miles of Northumberland.  From the amazing number of new neighbourhood groups that have sprung up to support our shielded, elderly and isolated people, to all of the previously existing organisations across the county that have redeployed their volunteers, staff, and in some cases even their own family to support people through these difficult times.

Northumberland CVA is no exception to this.  Although working from home, our staff have continued to provide the same level, if not a greater level of service than ever before.  We have continued to support all our volunteers who, like our staff, have needed to re-adjust to working differently.  Instead of supporting our regular digital inclusion sessions and our assisted shopping trips to local amenities, our volunteers are now regularly ringing our elderly service users to ensure they are safe and well, helping them do their shopping online, giving instructions over the phone on how to use tablets and laptops safely and securely, reminding them not to let people into their homes and warning them of the risks of scams and the need to stay safe.

In week 1 of the lockdown, we contacted businesses, existing voluntary organisations and new community groups across the county, gathering information, guidance and links to resources into a newly created central point of contact on our website for individuals and groups to access. 

We created a new COVID-19 Facebook page and linked it to all the new small mutual aid-type groups we could find.  Local County Councillors and voluntary sector organisations are now posting regularly to the page, letting people know about new and continuing services, and we're linking it all up with Northumberland Communities Together.  We have used our new Facebook page to direct people to financial help and support, and to government support for businesses. We have signposted volunteers through the page to opportunities outside the NHS volunteer recruitment.

At a very early stage in the crisis, Northumberland CVA identified the necessity to keep the multitude of new groups informed of good practice, particularly around safeguarding. We have written new, easy to understand factsheets and resources aimed specifically towards new groups and individuals who had never volunteered before.  We have advised groups by email and telephone and made everything readily available on our website to download.

By week 2 of the lockdown we had written and distributed a survey to voluntary and community sector organisations in Northumberland, asking them to report on the effects of the coronavirus on their service and the potential impact post COVID-19.  We are now collating the responses and they will be available for the sector in Northumberland and shared with Voluntary Organisations' Network North East (VONNE), as part of their regional survey.

As lead partner in the delivery of the Northumberland Bridge Project, which helps move individuals who are furthest from the labour market closer to employment, we have worked together swiftly with our partners and in record time developed a whole new process for referrals onto the project in order to ensure that none of our vulnerable beneficiaries are affected. All the Bridge partners have either continued to deliver their usual services or have adjusted them to ensure that absolutely no-one registered on the Bridge Project will be unable to access their Bridge Worker or intervention. 

We are also continuing to support groups with governance and funding requests and to provide our regular fortnightly e-bulletin, which provides so much information to the voluntary and community sector, to individuals, trustees and to the public sector in Northumberland.

In addition to all of this, I am amazed at how many of our staff, outside their normal working hours, are volunteering to help in their own communities. 

And right across the UK, and in every country affected by COVID-19 there are so many people doing similar things to support their own communities. So, although we are all going through such unprecedented times, I am truly AMAZED at such a wonderful response from everyone in such sad and difficult circumstances. 

I have to say, once I’d finished explaining my amazement, that the words chosen by friends and family who followed me during our weekend get-together, were a lot more positive than they might previously have been!

Keep Safe, Stay Home, Protect our NHS.


Anne Lyall 2

Anne Lyall

CEO, Northumberland CVA





Northumberland CVA is a community based organisation providing a number of services to the voluntary and community sector throughout Northumberland.  Much of our work requires us to work with and for the community.  However we are mindful of our responsibilities to our staff and our volunteers in working to limit the spread of the Covid-19 Coronavirus.

As a first step, we will be closing the office to the general public from Wednesday 18th March 2020, until the end of April, when we will review the current situation.

All external bookings for the conference room will be cancelled.  

As much of the work Northumberland CVA undertakes is public facing and involves working with individuals and communities, we will be stopping all face to face support and meetings.

However, we will endeavour to continue to provide both telephone and email communication with groups and individuals.

We recognise that as an infrastructure organisation we may be called upon to co-ordinate responses to the current crisis and we are currently contacting all VCSE organisations to see if we can co-ordinate a central point for people to be able to access information and advice.

Northumberland CVA will monitor the situation for office cover and it is likely in the coming days we may have to have more staff working from home. If this changes because people are ill, self-isolating or having to care for children if schools close we will let you know.

In the meantime, please continue to contact us on 01670 858688 or use your usual email address



As you are aware Northumberland CVA is already closed to the public.  However, following the government’s latest guidance and the announcement by Boris Johnson last night, Monday 23rd March, Northumberland CVA staff will be working from home from 25th March 2020.

We shall continue to provide as close to normal a level of service as is practically possible, and we will be publishing staff telephone numbers and email addresses in due course. 

Please visit our website for regular updates: www.northumberlandcva.org.uk.

CRT Flyer March 2020 1 2



Northumberland CVA will be running a new series of six, 6-week courses to support individuals to develop important skills to help them find work.

Northumberland CVA has received funding from the Coalfields Generation Trust to deliver the new SkillsUNeed training that will help participants write the perfect CV, carry out effective job searches, complete engaging application forms and learn how to be successful at interview. The training will also help participants prepare for work and manage on a budget.

Find out more.