CA Northumberland



Salary: £19,623 to £20,869 pro rata

Hours: Up to 37 hours a week.

Contract length: Fixed term to 31st March 2021

Location: Ashington or Hexham but with travel to other offices

Closing date: Tuesday 27th October at 9am

Interview date: Monday 2nd November


Citizens Advice Northumberland has 2 opportunities to work within the Help to Claim project, a service which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.

We are looking for advisers with a good working knowledge of the benefits system and excellent IT skills, to support clients to make and complete their new Universal Credit claim, via the telephone, webchat and face to face.

This post is currently funded until 31st March 2021but with the potential for funding beyond this date. As part of our commitment to being a flexible employer, applications are welcomed from candidates who are able to offer up to 37 hours a week.


Applying for the job: To find out more about the role and to request an application pack, contact: Sarah Hall: call 07384 510 724, email This email address is being protected from spambots. You need JavaScript enabled to view it., or visit