Given our recent extremes in weather, there is currently a lot of public concern about climate change, both globally and nationally. Fortunately, for us living here in the beautiful County of Northumberland, our local authority monitoring system indicates we have ‘generally good’ air quality levels But, that said, what can we do to maintain such apparently clean air?

I recently had a very interesting meeting with a gentleman whose lifestyle is very sympathetic to this aim. Conrad, who is a volunteer ranger for a sustainable transport charity called Sustrans, found out about NCVA volunteer stories through Anna from Coast Care, because he volunteers for them too (and as with most ‘serial’ volunteers Conrad has involvements with a few different charities!)

Sustrans is a nationwide sustainable transport charity that tries to encourage people to get out of their cars and cycle, walk or use public transport. The organisation uses volunteers in several ways. They have Wildlife Champions who maintain adopted greenways, these are traffic-free paths away from roads that become havens for wildlife. There are tree and hedgerow activities in the winter, grass cutting and surveys in the summer and all sorts of small interventions to make a positive difference for wildlife. They also have helpers called Community Volunteers whose role it is to inspire people to travel sustainably, through social media and talking at events. These volunteers give advice about cycling and walking activities and opportunities. Then there are the Volunteer Rangers. The rangers look after the National Cycle Network routes in their home area. From regular route checks, to cleaning and replacing signs, to cutting back vegetation and picking up litter, the activities of the Rangers are vital for making sure the Network is safe for everyone to enjoy

Pedal or foot power does have many positive effects on air quality, including reduction of carbon emissions and improving overall health outcomes. Furthermore, this type of exercise also has direct health benefits for individuals who participate. It builds muscle and bone, it provides a power boost for the brain, is a good workout for arthritis and improves overall mental health

Given these benefits then, what else could motivate someone to volunteer and ride their bike as a national network ranger?

I started our conversation by asking Conrad about his reasons for becoming a ‘Ranger’. Conrad explained that although his initial interest in changing transport policy was sparked when he got involved in an advocacy group called Transport 2000 (renamed Campaign for Better Transport), he has always been a passionate and active cyclist. In fact, both he and his wife have attempted to go ‘car free’ several times over the years. The catalyst for joining Sustrans however, came over a decade ago, when a young man he knew was killed on his bicycle, and at around the same time his own daughter joined Sustrans. Conrad feels that the thing that really keeps him going is “I’m essentially a very nosey person and being a ranger is a great vehicle for meeting really interesting people!” Indeed, he has a really good way to open up dialogue. “If I see someone looking a bit lost, or whatever, I explain I’m a ranger and ask if they need any help!”

“My wife and I also volunteer for an organisation called ‘Warmshowers’”. As a couple, they do their bit for the cycling community by offering a bed, meal and a shower to any two wheeled, weary trekkers that come their way. This scheme is a ‘cycling tour’ hospitality exchange system for bike tourists. Whilst the service is free as no money ever changes hands, the beneficiaries are expected to offer lodgings themselves in return.

Although being a ranger sounds like quite a lonely activity, I expressed my amazement that Conrad appears to be such a social and extrovert personality! Yet he found this contradiction funny, describing himself as “a Left leaning, exhibitionist, retired Social Worker, who also happens to be from a Quaker background.”

“When I started as a Sustran's volunteer I lived at Ingram, on the National Cycle Networks Route 68 and this route is part of the 'Cyclists Pennine Way'. The area is pretty remote, isolated and off road, with lots of overgrown hedgerows. However, when we moved to Doxford, my patch became part of the (northern) Coast and Castles Route and I became the ranger responsible for a team of volunteers who cover a route that runs from the Tyne to Berwick on the Tweed.” Conrad enjoys the demands of this much busier route, as people often get the train to Newcastle and make a holiday of cycling the full trek (making him less of a lone ranger!). Indeed, the Coast and Castles' route is also part of a much larger NCN1 Route. A long distance route, NCN1 covers the charitys international 'North Sea' route including the east coast of Britain and parts of the near continent. Sustrans have an expectation that their Rangers should “ride their patch” at least twice a month, and also have dedicated Task Days where groups of volunteers are brought together to carry out activities over a larger stretch of the National Cycle Network, such as tidying hedgerows. Such days out can be a great way to bring everyone together and have some fun whilst looking after their own ‘patch’ or stretch of the Network.

The organisation regularly arranges training for their volunteers such as Leading Rides and Cycle Training and Conrad feels he has definitely developed since he began volunteering. He feels he has learnt to advocate for the organisation and “not to go beyond my remit and cause ‘reputational damage’ by trying to tackle issues that are not my concern”. Conrad also realises that he can be over enthusiastic, and “a serial over-committer” where his time is concerned. Therefore, he does try to be more realistic and feels supported and valued in this by Sarah (his volunteer coordinator) who has even refused to let him over-commit in the past, saying “she tries to protect me from myself”. Conrad said he has seen others develop from their volunteering experience and watched many people come in to train as Ride Leaders and gain purpose and confidence from the activity. “You get shy young people, who have low self-esteem, transform and within days they’re asserting themselves and” he laughs “forcefully telling 40 year olds what to do!” Conrad believes the charity’s volunteers also tend to be quite unconventional characters, because “if you want to spot a Sustrans volunteer you only have to look at their bike, they always have unique bikes with eccentric or individual little adaptations!”

When out and about, Conrad is on the ‘look out’ for dangers such as glass and potholes, damage to signs and manhole covers and blocked drains etc. Apparently, after this winters big chill and our visit from ‘The Beast from The East’ there was a lot of damage done to verges and roads due to the “Big Kit” farmers use to clear the roads. “I usually tend to know who is responsible for what, such as Water Board, BT or Local Authority” so Conrad Tweets, for Sustrans, informing cyclists directly about any problems they may encounter on route. Alternatively, he reports issues back to Sarah, his manager, who addresses problems with the organisations concerned, or she organises a Task Day to get the job done. In fact, Conrad is full of praise for Sarah whom he describes as an excellent organiser and a very efficient person.

When asked what the most positive aspect of his volunteering experience has been, Conrad said “I enjoy volunteering for Sustrans because they are such a positive crew. They want ‘change through growth’ and it’s such a tonic from the ‘don’t do’ type of approach taken by other organisations”. In the end it also boiled down to his interest in people too. “Basically, I’m also a very nosey person, really nosey about people, and it’s a great way of talking about bikes, finding out where people are from and where they are going! It’s a really positive and satisfying activity!”

If Conrad’s story has inspired you to volunteer, then why not visit Northumberland CVA’s Volunteer Connect database to start exploring the opportunities available. Or visit the Sustrans web site

If you are a volunteer and want to share your own volunteering adventures then please leave a comment below or email This email address is being protected from spambots. You need JavaScript enabled to view it. and I’ll get in touch with you for a chat.




According to recent government statistics, out of 8 national regions, the North East and the West Midlands still have the highest numbers of young people who are Not in Education, Employment or Training, they are, what the government term NEET young people. What’s more it is believed that young people who fail to get their foot on the first rung of the career ladder are permanently disadvantaged when it comes to future employment prospects.

LEADING LINK is a Registered Charity based in Northumberland. It was established in 2011 to tackle this very issue, and provide real life opportunities for our local young people. By offering a diverse range of activities the Charity aims to increase aspiration, maximise opportunity and increase potential across the region. Youngsters are encouraged to develop key skills, such as creativity, being organised and articulate, and learn skills such as team work. All of which increases self-confidence and self-esteem, and has a knock on effect, helping them achieve future success in education, training and employment.

Some young people however come from backgrounds where they have very little support and may have other complex issues to deal with. Youngsters such as these are often the ones who slip through the cracks, so to speak. So, for this reason the charity has developed a uniquely supportive 1-1 mentorship scheme.

To discover more about this programme, I recently spoke to Richie, who is a Leading Link volunteer mentor. He is currently working with two local young men who have difficulties with school and relationships. Richie has been mentoring for two years now and takes the young people he mentors for outings, or meets up with them individually at least once a week. He encourages his mentees and supports them in their interests, describing what he does as “just being a listening ear really!”. Richie said his goal is to build up relationships and his background meant he found it relatively easy to build a connection, or rapport with young people.

Richie is now retired, but used to work for Social Services as a care worker in a residential community home for people aged 11 to 16 years old. When the community home closed he took up a post as a teaching assistant and took part in sessions supporting youngsters with learning difficulties.

Not long after retiring Richie found he was getting very bored. But then, when visiting an exhibition at the Tall Ships event in Blyth, a couple of years ago he came across young people manning the Leading Link stall. He was very impressed by what he discovered when speaking to them and subsequently got in contact with Lynne the manager and Paul, a co-worker, who “over a cup of tea and a sandwich!” encouraged his involvement with the charity.

Richie says he was made very welcome, found it easy to fit in, and as the organisation relies on volunteers he felt his time was greatly valued. Although he had some valuable key transferable skills and expected his background and experience would be put to good use, he also feels he has developed due to new experiences and training. Indeed, he was given an induction when he started and has received other training since, including personal safety and safeguarding training.

He feels very supported and can just ‘pop in’ for a chat with Lynne, his manager, or email or phone her whenever he has an issue. Being given a mobile phone to use for his own personal safety during Home Visits also gave Richie some reassurance and a real sense of security.

Finally, when asked what the most positive thing about volunteering has been, Richie said “Oh, self-satisfaction, definitely”. Indeed, “many young people experience their home and their lives very differently from other young people and problems, including relationship problems may only be identified gradually. The answer sometimes is as simple as having someone to talk to!” He went on “it’s not been plain sailing by any means, with lots of ups and downs. But it is very rewarding. Even small improvements to a young persons behaviour or their thinking, gives me a lift!”

As a charitable organisation, Leading Link is always looking for dedicated and enthusiastic volunteers of all ages, who are willing to try new things and help support the work they do. In return, volunteers will receive valuable experience in several different areas including working directly with young people, general administration and event management, facilitating workshops, as well as in some cases gaining accredited qualifications. Volunteering at the charity could be a fun and rewarding experience - so for more information, get in touch via This email address is being protected from spambots. You need JavaScript enabled to view it..

Alternatively, you could also visit our Volunteer Connect database to start exploring other volunteering opportunities available within the county.

Michelle Cadby
By This email address is being protected from spambots. You need JavaScript enabled to view it.


I hope you all had a wonderful Volunteers’ Week celebrating the greatness of your current volunteers and encouraging new volunteers to get on board! We’ve had a hectic time here at Northumberland CVA lately when it comes to volunteering. I’ve been out and about promoting our Volunteer Connect database and organising both a Volunteer Fair with a twist at Northumberland College and a Volunteer Information Event at St Georges Community Centre during Volunteers’ Week.


Volunteer Connect

On the 22nd of May I was fortunate enough to be invited along to the Northumberland VCS Assembly’s Network meeting to talk about Volunteer Connect, our online interactive database that can link organisations looking for volunteers with individuals looking for volunteering opportunities:

I’m very enthusiastic about Volunteer Connect as a tool for finding volunteers and I use it all the time. Whenever someone comes into the office looking for an opportunity it’s the first place I go to. When I talk to potential volunteers they tell me they love having all the Northumberland volunteer opportunities in one place. Organisations who attended the presentation told me that they have found some great volunteers using it.

With all that in mind I’d love to invite you all to put your own opportunities on Volunteer Connect if you haven’t already. And if you’d like a visual guide to some of its functions you can view the presentation I delivered here.


Volunteer Fair at Ashington College

We were fortunate enough to be able to work collaboratively with Northumberland College and the Future Me team who agreed to us holding a Volunteer Fair at the Ashington Campus. This was the first time we’d run a Volunteer Fair devoted to students and it was a great opportunity for us to try something new.

We offered stalls to organisations that had volunteer opportunities specifically for younger people and 16 organisations came forward. There were 45 students who came in to have a look at the stalls. Timing-wise, Volunteers’ Week sits during a crucial exam period so there were fewer students than we expected, although those who did come found it really informative. The college hospitality was outstanding and they had kindly provided refreshments and lunch for all the stallholders.

As with all new ventures a number of learning points came out of the event:

  • Timings for volunteer events are very important – Volunteers’ Week dates are set nationally, so if you are looking to host your own event locally do think about timings and about when people might be more receptive to your opportunities.
  • Do you have the right people manning your stall? Perhaps as an organisation you could create a Volunteer Role for someone who loves talking to people. Their role could be engaging with potential new volunteers at fairs and events.
  • Think about how you present your information to different audiences. Younger people will pick up leaflets and talk to you, but what they naturally gravitate towards is technology. Do you have a website? Are you on social media? Could you make a really short video and post it on your site?
  • When you have a stall at an event, think about an engaging way to draw people to you. Some people at this event had laptops showing a film, some people were asking a question using an interactive method, and some people had a series of engaging photos. What could you use to engage younger people?


Volunteer Information Event at St Georges Community Centre

Also during Volunteers’ Week, we attended an event, which was open to the public, at the Community Centre in the grounds of St Georges Hospital in Morpeth.  The majority of people I spoke to were Occupational Therapists and Health professionals who are often looking for Volunteering opportunities for their clients.  

The final part of the journey towards recovery for people who are in St Georges is rehabilitation, where they are supported by staff to help them return to their lives outside of the hospital. Volunteering is an excellent way for people to increase their self-confidence and take small steps towards continued recovery.


All in all, it has been a very busy few weeks and it’s always good to learn new things along the way. If you have any queries about the support we can offer to organisations looking to involve volunteers, please get in touch with me: This email address is being protected from spambots. You need JavaScript enabled to view it..


Did you know that the International Day of Happiness fell on 20th March this year?

Discovering this factoid got me questioning, just what is the best route to positive physical and mental wellbeing?

According to a new study published in the International Journal of Environmental Research and Public Health, being outdoors dramatically lowers stress levels and boosts mental health. In fact, although it may be the last thing you actually feel like doing when you’re feeling down, studies show exercise boosts productivity, eases insomnia by means zzzquil on and improves general health. Furthermore, being a volunteer can make us feel satisfied with life, it reduces the risk of depression and therefore can reduce the risk of premature death. All of which suggests that outdoor, active volunteering is hugely beneficial for the individual. For this reason, I made contact with a couple of organisations involved in conservation and the environment to get a taste of the types of opportunities available, and to take a look at what the positive benefits of this type of volunteering are for those who participate.

John is a volunteer with the Tyne Rivers Trust, an environmental charity that works with people and communities to protect and enhance the River Tyne and its tributaries. As a volunteer he undertakes his work on average every 10 days, and has taken part in many activities both on the river bank and within the catchment area of the charity. John said his role has involved, tree planting and removal of tree guards and stakes, pruning willow, scrub clearance burning, and litter picking. He has cleared ponds, removed invasive plant species, cleared paths and helped create coir dams (whatever they are!). John has constructed a grass snake hibernaculum, helped repair a weir and dismantled and removed a livestock drinking water system.

completed willow work (2) Tyne rivers trust body of article 8.5.2018

Unlike some charities and organisations, which require volunteers to commit to a set number of days or times, the Tyne Rivers Trust sends an email to volunteers each month listing the volunteer day dates, times, locations and tasks. The volunteers are then free to choose which days they wish to attend. John likes the flexibility of this process because, like many other people, he is busy with other activities and is not always free to attend pre-specified days.

John revealed that as his father was a farmer he grew up with plenty of experience of outdoor work. In fact, he went on to study Agriculture and Economics at college. Subsequently, John spent his career working as a Business Consultant in the farming, horticultural, primary food processing and renewable energy sectors, both within the UK and overseas.

Following his retirement however, and following a move from Hampshire to Northumberland, to live closer to his son and family, he decided to do some outdoor voluntary work to partly replace his previous working life.

John said he found out about the role with Tyne Rivers Trust when he attended a festival in Hexham and walked past their stall which had information about the organisation and their volunteer opportunities. He had a talk with the Tyne Rivers Trust Volunteer Co-ordinator who was running the stall and decided that it would be an ideal opportunity for himself.

“I expected to undertake outdoor work with other volunteers, to make improvements to the Tyne River Catchment Area”, and he wasn’t disappointed. The reality lived up to his expectations and “my impressions were good following my first few volunteering days”. Indeed, he said he feels valued and “the Tyne Rivers Trust staff and volunteers are all friendly and made me feel very welcome”. According to John the Trust is also a very social organisation and to show appreciation they regularly organize events for the volunteers, such as “a visit to the Kielder Salmon Hatchery and a Christmas social evening at the pub!” John feels that although he had skills to begin with he has also developed new ones because “I’ve undertaken and enjoyed practical tasks which I had not previously experienced” He said he feels supported by the Tyne Rivers Trust Volunteer Co-ordinator, who always works with them on each task, giving instruction about what needs to be done. The Trust provide transport in their trucks from their offices at Stagshaw Bank near Corbridge, to the sites where voluntary work is to be completed, or they reimburse travel expenses when volunteers use their own cars.

John said he feels there are a variety of positives to volunteering for Tyne Rivers trust. They include:

  • Meeting, working with and enjoying the company of new people
  • Working in the beautiful Northumberland countryside
  • Making real improvements to the Tyne River Catchment Area
  • Undertaking voluntary work on tasks such as tree planting, I am saving the Tyne Rivers Trust the cost of employing a person to do this work, thereby assisting its financial viability
  • Benefiting from exercise and fresh air
  • Obtaining a sense of purpose and achievement

Given such a list of positive experiences then, is it any wonder that involvement in such activities has a positive effect on our emotions and mental/physical wellbeing?


My next post will look at other benefits of environmental volunteering, but this time I’ll be chatting to someone who protects and cares for the Northumberland coastline.

If you are interested in becoming a volunteer with the Tyne Rivers Trust then why not check out their web site at

Alternatively you can visit Northumberland CVA database where you will find a huge variety of volunteering opportunities available


Following on from my previous post regarding the improved wellbeing of outdoor volunteers, the subject got me thinking about the social and ecological benefits of environmental volunteering too!

We are lucky in Northumberland, to live in an area of outstanding natural beauty, and some might say that with such a blessing comes a responsibility. Our coastline faces a number of challenges from coastal erosion to the impact of invasive species, as well as the increased pressure from humans. Indeed, the human pressure involves large volumes of rubbish and waste plastic being discharged in to the environment, particularly plastic that makes its way into our sea!

National Geographic estimated that there are 5.2 trillion pieces of trash in our oceans and in a BBC News article (6th May 2018) entitled ‘Fishing nets and false teeth: Meet the beach debris hunters’ Amy Gladwell refers to a rise in so called ‘eco-friendly’ beachcombing. Although such media coverage may have helped prompt a surge of action from the authorities, industries, companies and individuals, to take some bold steps to reduce plastic use, years of damage has already been done. In fact, centuries and decades of dumping anything from packaging to false teeth, has resulted in a continuous and alarming supply of refuse lapping up on our shorelines.

beach clean

Coast Care is a new initiative created to conserve our heritage. The project was assembled by the Northumberland Wildlife Trust, Northumberland Coast Area of Outstanding Natural Beauty partnership and the Seahouses Development Trust. It is supported by National Lottery players through the Heritage Lottery Fund. Coast Care offer support, training and resources to volunteers to contribute to the management and conservation of the Northumberland coastline from Berwick to Amble. However, to do this they also need to recruit volunteers, many volunteers!

The organisation has a role for everyone from Conservationists and Site Wardens to Guides or Walk Leaders. The team also need Historic Environment Monitors, Wildlife Surveyors as well as Support Officers and Interns. Coast Care need volunteers who care about wildlife and the local environment, people who want to make a difference, those who want to add to their CV, or those who just want to become more active. The organisation needs people with energy, time and commitment, as well as those with practical skills or those who want to acquire new skills.

To find out a little bit about one of Coast Cares volunteering roles, I spoke to (coincidentally) another John (see previous post!), who is a volunteer Site Warden.

John participates in organised events such as beach cleans alongside 6-20 other volunteers. Amongst other things he removes litter from a given stretch of beach close to his family home. Items that turn up regularly include lobster pots, packaging, ropes and nets and even old tyres, but mostly his haul consists of “plastic… lots and lots of plastic”. Site Wardens check the beach for injured/deceased animals, report coastal erosion and make sure the beach is safe to access as well as removing litter. John records his findings, to let others know what he’s done and what still needs to be done. He writes down the hours he does too, because this is an essential component of Coast Care’s funding requirements. John was given an ID badge, has access to a range of tools including personal protective equipment and can claim travel expenses when needed.

looking at seaweed

John is originally from Yorkshire but moved to this area last November. He is currently semi-retired after spending 21 years as a Coffee Roaster. John has recently started a new part-time job but is determined to carry on volunteering because he enjoys it so much. John was drawn to this type of volunteering because he loves the outdoors and has “always had a real bugbear about litter”. He used to live in the Pennines and says he saw a beautiful environment ruined by people thoughtlessly discarding their litter.

John initially got involved after walking his dog on Bamburgh Beach, where he met a lady picking up rubbish. She told him about Coast Care and John subsequently emailed Anna (This email address is being protected from spambots. You need JavaScript enabled to view it.) to find out more. His first group beach clean was in mid-December and it made him feel really good, both physically and ethically. The role also helped John to settle into a new area and he has since met lots of new and interesting people who share his interests.

John had no pre-conceptions prior to his first day but remembers “rolling up to meet Anna and a few other volunteers on a cold and frosty December morning.” He felt immediately welcome and felt included, supported and appreciated. John said “it felt really good connecting with others and chatting whilst collecting beach debris”. John described feeling productive and positive about the amount of rubbish they had collected “I suppose you could say it was therapeutic. It seems a strange thing to use the words ‘enjoyed’ and ‘picking up litter’ in the same sentence, but I really did enjoy myself!”

John doesn’t only do the organised beach cleans though, he says he can do up to 10 hours of beach cleaning a week whilst out walking his dog “I do quite a lot of hours really” he laughs “even when I go for a walk in a country lane now, I find myself picking up rubbish!” John said he would encourage anyone to get involved and suggested people should contact Coast Care first for advice and support. John has helped to organise his own beach clean by getting together a group of like-minded Coast Care volunteers.

John feels he has developed new skills and learnt a lot about the coast both from his own practical experience and from the team at Coast Care. “I now know the damage that plastics, rope and discarded fishing nets have on wildlife and the beach!” What’s more he says “six months ago I had no idea about seabirds or seals but I can now pass on my knowledge to others…which I often do!” This is because Coast Care invest in training their volunteers. John has participated in several courses to date and hopes to complete further courses about “red squirrels, shore birds and butterflies.”


John said he feels valued “because Coast Care is always there to help, I respect their knowledge and nothing is too much trouble for them. I also feel as though they are investing in me as a person by offering training courses.” When asked what the most positive thing about his volunteering role is, John said “I like the ‘feel good’ factor after I’ve helped! I feel mentally and physically stimulated and I feel like I’ve done some good for others as well as myself”

If you would like more information about the roles that Coast Care offer, please visit As John said “I personally would encourage anyone to take a look at the website as it really is informative or contact a member of the team” (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Alternatively, why not have a look at Northumberland CVA database of opportunities if you are interested in researching the variety of volunteering roles currently available.


I have a close friend, who as a young mother in the 1980’s bought frozen cheesy jacket potatoes! Why? Because she didn’t know how to cook jacket potatoes! At the time I was incredulous, but she wasn’t and isn’t unique. Some people for whatever reason do not learn the life skill of purchasing and preparing food or indeed how to eat a balanced diet. Following World Health Organisation advice, doctors and dieticians have advocated, for some time now, that we in the UK should eat more fruit and vegetables. Indeed the national campaign to eat ‘5 a day’ was an attempt to flag up this issue

However, the counter argument has been that people on restricted incomes find it very difficult to eat healthily, that fresh foods are expensive options and too often people buy the cheaper more processed foods that are high in fats, sugar and salt. The Northumberland Full Circle Food Project aims to challenge this perception and strives to resolve this dispute by proving you can eat well on a low or restricted income. Its goal is to give people the confidence and skills to budget, plan and cook healthy meals. The Project, established in 2013 not only tries to address the effects of poverty and deprivation, and reduce incidences of diet-related ill-health but it also aims to make our communities more socially inclusive.

Hazel is a volunteer for the Full Circle Food Project (FCFP) and she spoke to me recently about her role within the organisation. Hazel volunteers twice a week for up to three hours at a time and says she treats her role with as much commitment and dedication as she did her former career. She explained she is currently the only volunteer***, but along with the Full Circle team, she works in Schools and Community Centres to give guidance on health, nutrition and cooking skills, as well as practical shopping advice.

In a previous life Hazel was a Consultant Cognitive Therapist in the NHS and moved back to this area when she retired a few years ago. However, after several months she became bored and “wanted to give something back” Therefore she looked on the internet for voluntary vacancies in the area and after looking at many different roles she felt FCFP matched her skill set. Initially she met up with Vanessa (the Project Manager) several times “because I didn’t just want to rush in and commit myself, I wanted to know what the work actually involved”.

Hazel stressed that the practical aims of the project are not the only positives people take away from their involvement. In fact, she sees massive improvements to participants self-esteem and self-worth levels and emphasises that there should never be any stigma attached to needing help or advice. Hazel acknowledged that had her own life been different, she may well have needed the same support too. The ultimate aim of the project is that individuals come away feeling better about themselves “What they learn about themselves is probably more important than learning how to cook!” One example she gave me was that of a lady who didn’t live with her young son but came along to sessions with him, as a way of keeping in contact. This lady had a priceless reaction when the son won an award as recognition for his contribution to the group. “His Mam was so proud of him, it was so emotional and so lovely to see.”


There are two groups running separately, one deals with adults only, whereas the other is for young people under 16 (young people generally come along with an adult, usually a parent, to encourage family involvement.) The people targeted she says, are perhaps those on low incomes, but it’s the diversity of the people who attend that amazes her most. Some people may never have received guidance about healthy choices or food preparation and therefore never discovered an interest, or “just what fun, food can actually be”. Hazel feels that people who attend should be admired because it usually takes a lot of courage for them to turn up to the first session and engage with strangers. What is more, by pushing at their own boundaries and sticking at it, people can gain enormous confidence and resilience. In fact, Hazel herself has found delivering sessions has pushed her own boundaries because “I found it quite scary at first, but also quite liberating too!”

Hazel feels that since she began she has been given feedback and support and was made to feel very welcome. “I have worked in many places professionally, where I felt volunteers weren’t always appreciated” but she said she is always kept “in the loop” and feels like a full member of the team. When asked about personal development Hazel said she uses the skills she developed in her career but in a slightly different way. The positives for Hazel personally? The project she says has given her purpose and structure to her week as well as being fun. She has met many new and wonderful people, as a volunteer, and this has enhanced her quality of life.

When asked what has been the most positive thing about her volunteering experience Hazel said “the satisfaction of making real positive changes to the lives of people, many of whom had adverse life experiences”. Indeed, making a positive difference to somebodies quality of life and development of social skills, creating a sense of achievement and increasing their self-confidence are only made possible because of the of “fun and laughter that we have in the group”.

If Hazels story has inspired you to volunteer Full Circle Food Project are currently (***April 2018) trying to recruit volunteers and need more people who can commit to the service.

If you feel you have what it takes why not visit to find out more.

Alternatively, you could visit (the above) Volunteer Connect database to start exploring other opportunities we have available within the county.


If you are a volunteer and want to share your own volunteering adventures then please leave a comment below or email This email address is being protected from spambots. You need JavaScript enabled to view it. and I’ll get in touch with you for a chat.


The beginning of a new year can often be a time for reflection and new beginnings. As revealed in my previous Blog pets can be a huge help to us poor human beings, but there are times when they also need our help. I was recently reminded of the old saying “a dog is for life not just for Christmas” when I interviewed Sheila Poole a very dedicated animal rescue volunteer.

On an icy cold December morning, on the run up to Christmas, I paid a visit to Sheila who is Chairperson and Dog Coordinator for PARRT (or Peoples Animal Rescue & Re-homing Team).

The organisation is a volunteer led organisation that assists in rehoming unwanted animals. Their main aim is to help small animals in need and they’ve been operating in the Newcastle, Northumberland and Tyne & Wear areas since 1998 (although they can actually re-home animals anywhere between Scotland and Essex.) PARRT operate a non-destruct policy, whereby they do not put any animal to sleep, unless it is strongly recommended by a vet. The rescue has a charity shop based in Amble that helps it make ends meet, but generally they survive through the support of volunteers and north east communities, and from donations and fundraising events.

Sheila’s duties are generally home and community based, but are many and varied. She used to work in the charity’s Amble shop but had to reduce that due to her other rescue commitments. She regularly collects the contents of ‘Dog Food Bins’ (charity bins placed within supermarkets where members of the public can donate pet food) and Sheila also explained that, as Dog Coordinator she deals with any dogs that require re-homing. Indeed, the night before our meeting she took a phone call regarding a dog that needed re-homing, but because the charity does not have their own kennels Sheila completed a risk assessment over the phone and had to arrange for the person to keep the animal at their home address until an appropriate home could be found. The charity can go from a few potential foster carers or adopters, and up to 150 on their register at any given time. However, more volunteers are constantly needed and always welcome. PARRT arranges for dogs to be re-homed, and as such Sheila’s role includes completing assessments, arranging Home Visits, encouraging adoptees to volunteer, taking photos, coordinating ‘Meet and Greets’ and post adoption ‘follow up visits’. (Although they have a very similar process for cats, unlike dogs, the rescue do have their own facilities to house cats in 5 special cat chalets.)

However, going on to emotionally describe the plight of a previous rescued canine with complex behaviour issues Sheila stressed that some dogs do receive emergency or temporary accommodation too. Indeed, the charity refused to give up on one particular dog and despite having to place him in private kennels for over 2 years, he was eventually and successfully adopted by an Essex couple.

Sheila comes from a background of care work, working previously as an auxiliary nurse, but she has always loved animals. When she began volunteering for PARRT she assumed that she would perhaps be doing a couple of home checks per week, however it turned out to be “rather ‘full on’ some days”, which she says is one of the things she loves most about her role. Indeed, her first really memorable moment was trying to catch feral cats using ‘humane traps’. She went on to explain that wild cats, can not only be quite scary, they can also hurt!

Despite the initial commotion and excitement, Sheila said she was made very welcome and found it relatively easy to ‘fit in’ and was given a lot of support and direction from the then ex-chairperson. She also feels that she now knows more about dogs, cats and human nature! Apparently Sheila has experienced some rather “wily people” and has developed a nose for when “people are pulling the wool over my eyes”. Sheila also benefits from monthly Team Meetings where wearing both hats at once (Chairperson and Finance Officer), she and the team discuss cases, problems are shared, plans are arranged and finances discussed. The main problem as Sheila sees it, is that there is always a need for more money. The organisational costs include day to day bills of heat and light, supporting dogs in their homes, building and maintaining cat chalets (they are currently building a new one), the cost of neutering and vaccinating the animals and travel expenses. She would love to win the lottery and help more but she says the charity has so far had a very positive impact and helped “well over 10,000 animals”

Sheila feels that THE most positive thing about volunteering for her has been observing the pleasure both animals and humans gain from one another “finding THAT perfect home for an unwanted pet, somewhere they can happily spend the rest of their life”.

If the New Year and Sheila’s story has inspired, you to seek new challenges and help our four legged friends then why not visit Northumberland CVA's Volunteer Connect to start exploring the volunteering opportunities available in Northumberland.

If you are currently a volunteer and would like to share your own experiences, please leave a comment below or email This email address is being protected from spambots. You need JavaScript enabled to view it. and I'll get in touch with you for a chat.


I was thinking the other day about that old saying “A stranger is only a friend you haven’t met yet!” But could you become a friend to a stranger, or possibly an elderly and isolated person? Do you have something to give, do you feel lonely yourself, or perhaps you want to improve your own wellbeing by helping others?

Last week and as a result of the Jo Cox ‘Commission on Loneliness’, the UK government created, what the media has dubbed, a Minister for Loneliness. A recent study found that more than nine million adults in the UK are currently socially isolated and this can have devastating consequences for their physical and psychological wellbeing. That’s a huge number and the elderly comprise well over a third of that number. An analysis by ‘Age UK’ shows 3.6 million people aged 65 saw their TV as their main form of company. Indeed, polling by ‘Independent Age’ also found more than 1 in 3 people aged 75 or over felt their feelings of loneliness were out of control, and they often go days, or even weeks, with no social interaction at all. Politicians continue to argue over the reasons for this and whether cut backs to services are at the root of the increase, nonetheless the loneliness minister continues to stress there is no single solution. Whatever the cause, it’s quite obvious that solutions need to be found to address this issue. But is such loneliness inevitable, or can volunteers make a positive difference to the lives of socially isolated older people?

One national charity is attempting to address this problem but they don’t have enough volunteers and they need your help! ‘Contact The Elderly’ (CTE) was set up in 1965 to try and address some of the social isolation experienced by many older people by offering them ‘a change of scenery and regular afternoons of conversation and laughter’. Supported by a network of volunteers, the organisation arranges monthly Sunday afternoon tea parties for small groups of older people (aged 75 and over) who live alone, offering regular and vital friendships.

Once a month, on a Sunday afternoon, each older guest is collected from their home by a volunteer driver, and taken to a volunteer host’s home, where they join a small group for tea, talk and companionship. The group is warmly welcomed by a different host each month, but the charity’s drivers and older guests remain the same. This means that over the months and years, acquaintances turn into friends and loneliness is replaced by companionship.

This was the experience of Sarah a volunteer with CTE, who initially heard about the charity via a programme broadcast on BBC Radio Newcastle. The broadcast highlighted many of the issues relating to the loneliness of isolated older people. “The thought that any person could go a month or more without any contact, just broke my heart”, so she decided there and then to help.

Contact the elderley 2 ladies 29.1.2018 permission by email

As a farmer’s daughter Sarah was raised in some very rural and isolated communities. She has worked for the NHS and with the elderly as an active member of Safeguarding Adults in the North East and Yorkshire, and she currently works as a Health, Safety, Environment and Quality adviser within the construction industry based in Carlisle

At first Sarah, who volunteered as a driver, did not know what to expect because she had no previous experience doing this type of voluntary work and at 32 she felt she was one of the younger volunteers. Most of the other volunteers were seasoned charity or church workers, so in comparison Sarah felt a bit of an interloper. Despite her initial reservations however, Sarah was made to feel very welcome and says she benefited from the enthusiasm of her team. She attended regular group meetings and felt well supported by her Area Co-ordinators Val and Sheila who helped her understand the issues and put her at ease.

Although her initial experience was as a driver for the group, Sarah soon realised her local area experienced not only shortfalls in the number of hosts and drivers who were available, but the volunteer numbers are restricted in specific geographic areas. Indeed, her group actually got off to a rather chaotic start because they had not secured a Group Co-ordinator (GC), the person who introduces any potential volunteers to the scheme, organises the drivers, creates hosting schedules and liaises with drivers, hosts and guests. Therefore, Sarah stepped forward and offered to take on the GC role as well as driver role. She said “I’m so glad I did! It doesn’t take up much more time, but its time very well spent, and I thoroughly enjoy the role.”

Sarah thinks she has developed on many levels since she began. She has benefitted from being a pivotal member of the team, regularly engaging with members of the community and working with and between other charitable agencies. Although Sarah’s team keep her “in the loop” with any changes or new ideas, she feels she benefits from their knowledge too. Indeed, as most are involved with other local organisations they also advise Sarah about who to contact and what other support services are available.

Sarah accepts that her role can be time consuming and challenging but believes it is also very rewarding “and humbling!” Sarah feels that her main frustration is that the demands on the organisation outstrips the supply of the service. Basically, “I receive a constant stream of names and telephone numbers of isolated elderly people who would absolutely benefit from this service.” However, “sourcing enough volunteers is a constant challenge!”

When asked what has been THE most positive thing about her volunteering experience so far, Sarah said “I have made some life-long friendships and now class my guests as extended family members”. In fact, she now spends a lot of her personal time with a small group “outside of my charity role” With one eye on future work Sarah believes exposure to other charitable groups/members has also given her an insight into available opportunities and how she might progress in future.

If Sarah’s story has inspired you to volunteer, then why not visit Northumberland CVA’s Volunteer Connect database to start exploring the opportunities available in the county

or visit CTE website at . If you are a volunteer and want to share your own volunteering adventures then please leave a comment below or email This email address is being protected from spambots. You need JavaScript enabled to view it. and I’ll get in touch with you for a chat.


WAG picture 12.12.2017


I have had a growing and very positive response to my appeal for volunteers’ stories, and this week I discovered that volunteering is not just about people who help other people. It is also about the animals who help spread their own very special kind of joy and well-being too!

Lindsey and dog

I recently met up with Lindsey who participates in a ‘Pets as Therapy’ (PAT) programme with her seven-year-old Siberian Huskie ‘Shadow’. Both Lindsey and Shadow volunteer for an organisation called WAG & Co. Whereby, as a dog befriending service pets are taken to visit Care Homes, or individuals within their own homes, to cheer up isolated and vulnerable older people. To create and retain a professional image, all volunteers wear badges (with photos of dog and owner), they wear donated polo shirts with the organisations logo, and the dogs get to wear very smart bandanas too! WAG & Co is a North East Charity (based in Hexham), set up in 2016, It now has over 100 volunteers (a mixture of Home Visiting Teams and Care Homes Visitors). However, demand is high so the organisations long term goal is to eventually recruit at least 1000 volunteers.

Lindsey, who works full time at a Veterinary Practice also finds time to visit at least 1 of 3 Care Homes on her weekly ‘rolling’ rota, with her canine pal. Their visit, she says can often have quite dramatic results. Even residents who can be “a bit aggressive, become calm when they’re around him”. In fact, “One man who is normally very ‘stand-offish’ and likes to be totally alone, loves our visits. As soon as he sees Shadow he gives him lots of cuddles, he gets very emotional, its so lovely to see.” It appears that Shadow is also very intuitive, “he has a knack of knowing who needs him” and she laughs “he also knows who has got the food!”

Lindsey has a history of working with people in the Care Sector as a care assistant in Accident and Emergency and in Care Homes and a Hospice. This along with her current work for a Vet, and as a lifelong dog lover makes her voluntary role feel “quite a natural progression really”.

Her volunteering career began after WAG & Co came into her employers practice to deliver a talk. (Apparently, the practice adopted the charity as their ‘designated’ charity and now volunteer dogs get discounted treatment as a thank you for all their hard work!) After the talk Lindsey was so impressed by what they did, she immediately filled in the on-line form, which she says was relatively easy to do. She subsequently had an interview and a CRB (police) check. Then Lindsey and Shadow had quite an in depth dog behaviour test to make sure she had total control over him at all times. Shadows reaction to shocks, surprises and loud noise was also assessed, and he passed with flying colours.

Once her police clearance arrived Lindsey was given a choice of opportunities and chose Care Homes in her own locality. On her first visit however she says she didn’t really know what to expect. Because, “even though Shadow is normally very calm and passed the behaviour test I was still a bit worried about his reaction if people were a bit rough with him”. In fact, she needn’t have worried as Shadow was very relaxed and obedient. Lindsey laughed at this idea pointing out that Shadow was recently visited by 24 Brownies who visited the Vets Practice and he quite calmly enjoyed having his tail and legs bandaged and his heart listened to by this group of excitable young ladies!

id badge and bandana

Shadow is a bit of a ‘show off’ and loves to dress up and will normally dress up for events such as Christmas and Halloween. Indeed, Lindsey recently made Christmas Cards for residents, which went down very well, using photos of Shadow (dressed up as usual!) It appears that Shadow loves his volunteering role so much now that even when it’s not a visiting day he tries to drag Lindsey up the path when they walk past one of the Homes! When asked what she brings to her role, she said “I don’t really feel as though I do anything to be honest, its Shadow who makes the difference! But I do feel very good when we leave.”

According to Lindsey she has had great support from Diane (the Charity Director) and Heather (the Charity Office Manager) and feels she has been made 100% welcome by the residents and staff at the Homes she visits. Diane and Heather give her any assistance or guidance she requires and she feels free to email, text or face-time them whenever there is an issue, or even if she just wants a chat. The Activities Coordinators at the Homes also give her support, as well as feedback about the impact of her visit. Each week Lindsey discusses with care staff who is most likely to benefit from a visit (as depending upon a residents mood at the time, not everyone may benefit from the experience at any given time) and after each visit she fills in a ‘Visit Report’.

Lindsey feels that her biggest problem so far has been “when I’m unable to visit due to holiday or illness. You see some of the residents are aware of when visits are due and I feel really guilty if I can’t get there for any reason, like I’ve really let people down”. However, THE most positive thing about volunteering has been people’s reactions to seeing Shadow, “sometimes it makes me want to cry” It can be a small reaction or it can be huge. For example, “you see some people who have lost the ability to react to other stimulus, but then they do react to Shadow!”

3 dogs

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