Contracting organisation: Adapt North East
Contract value: £5,000
Delivery period: June to September 2021
Deadline: 9am on Monday 17th May 2021
In 2018/19 Healthwatch Northumberland worked with Carers Northumberland to gather the experiences of people using home care services and that of their family carers. It was led by a group of family carers in the Coquet Valley where, at the time, there were major challenges in providing home care services.
Northumberland County Council Adult Social Care managers welcomed the final report and they said they would be interested to hear from people in other areas of the county. This project will gather those experiences.
The pandemic has given further reason to revisit the study. A recent national report by the National Institute for Health Research highlighted that people receiving paid for care and people who were providing unpaid care (carers) were having to make decisions about continuing with paid for care and using other services during the pandemic based on the risks involved in different people entering their homes and lack of PPE.
Respondents to the Carers Northumberland Annual Survey also reported a reduction in home care and enabling services during the pandemic.
Overall Healthwatch wants to know what has worked well and what people would like to see happen to services in the future.
The key output required is a report with anonymised information:
- Describing the process, findings and drawing on these to make any appropriate recommendations for further action by Healthwatch Northumberland, Adult Social Care commissioners and service providers. Report to include an Executive Summary
- Two short case studies which represent the key theme(s) from the findings
Applications are invited from suitably qualified and experienced individuals or organisations who demonstrate the conditions for participation listed in the project information document.
Healthwatch Northumberland was established in 2013 and is delivered by Adapt (NE) based in Hexham. As defined by the Health and Social Care Act 2012, Healthwatch Northumberland is the independent champion for health and social care across the county. Its role is to give a voice to people who use services, encourage and influence positive change to services and help meet the health and social care needs of the population.