Frequently asked questions about volunteering
Questions asked by potential volunteers – the factsheet provides answers for those who may want to volunteer and for those looking to recruit volunteers. Click here to download.
Planning for Volunteer Involvement
Recruitment is not the first stage in working with volunteers! Time spent beforehand in planning how volunteers will fit into your group will pay dividends in the long run. Click here to download.
Creating a Volunteer Policy
There is no single standard volunteer policy because each organisation is unique and has a distinct purpose and service user group. A volunteer policy outlines an organisation’s commitment to how volunteers will be involved and supported within that organisation. Click here to download.
Volunteer Recruitment
Planning for the recruitment of volunteers is a necessary requirement in finding the right volunteers for your organisation. Click here to download.
Thirty ways to find great volunteers … and keep them
To find great volunteers, we need to first understand why people choose to give their time for free. Click here to download.
Volunteer Induction
The induction process should make the volunteer feel welcome and provide them with the practical information that they need to successfully carry out their role. Click here to download.
Volunteer Expenses
The reimbursement of out-of-pocket expenses is vital in order to engage volunteers. No volunteer should be out of pocket. Click here to download.
Policies and Procedures
When involving volunteers, organisations should make sure they have systems and procedures in place to ensure their volunteers have a great experience. Click here to download.
Equality and Diversity
Equality is about making sure people are treated fairly and given equal access to opportunities and resources. Diversity is about valuing individual difference. Click here to download.
Health & Safety
Organisations do have legal obligations towards their volunteers. Click here to download.
Insurance
Insurance protects both the organisation and volunteers. Click here to download.
Safeguarding
Effective safeguarding should include more than Disclosure and Barring Service (DBS) checks (formerly ‘CRB checks’). Click here to download.
Data Protection
Most volunteer involving organisations hold information on their staff, volunteers and perhaps their clients. Click here to download.
NCVA Volunteer Health Check
The aim of this Health Check is to give you a very quick method for identifying things to consider when involving volunteers. Click here to download.