Stay at home
- Only go outside for food, health reasons or work (but only if you cannot work from home)
- If you go out, stay 2 metres (6ft) away from other people at all times
- Wash your hands as soon as you get home
Do not meet others, even friends or family. You can spread the virus even if you don’t have symptoms.
Scroll down the page for information on Official Guidance, Finding Support, Information and Advice in Accessible Formats, Advice in Specific Aspects of Health & Wellbeing, Keeping Children Safe Online, and Keeping Active
Advice for everyone -Coronavirus (COVID-19): NHS advice on the symptoms and how to avoid catching or spreading coronavirus
Coronavirus (COVID-19): advice for people with animals: Advice for pet owners and livestock keepers on maintaining the welfare of their animals during the coronavirus (COVID-19) pandemic.
Coronavirus (COVID-19): free school meals guidance for schools: Free school meals replaced with weekly £15 meal voucher - how to claim it. Also check if a child is eligible for free school meals. Any child already receiving free school meals will still qualify under the new scheme. Schools are not normally expected to provide free school meals when kids are off sick, but this may differ under the voucher scheme.
Coronavirus (COVID-19): safer travel guidance for passengers: advice for people walking, cycling, and travelling during the coronavirus outbreak.
Coronavirus outbreak FAQs: What you can and can't do: Guidance from the Cabinet Office
GOV.UK Coronavirus Information Service on WhatsApp: Free service to help combat the spread of coronavirus misinformation in the UK and ensure people stay home, protect the NHS and save lives.
Guidance for the public on the mental health and wellbeing aspects of coronavirus (COIVD-19): From Public Health England. You can also access an easy read guide, and there’s further advice for parents and carers on looking after the mental health and wellbeing of children or young people during the coronavirus (COVID-19) outbreak.
Number of coronavirus (COVID-19) cases and risk in the UK: Regularly updated by the Department of Health and Social Care and Public Health England
NHS Entitlements: Migrant Health Guide: Advice and guidance for healthcare practitioners on the health needs of migrant patients.
Staying at home and away from others (social distancing): Full guidance from Public Health England
Universal Credit: coronavirus and claiming benefits: regularly for updates on the arrangements the Department for Work and Pensions is making to support those who are affected by coronavirus
Guidance on shielding vulnerable people: Public Health England
Trauma and Bereavement Intervention Counselling Service: Tyneside and Northumberland Mind are accepting self-referrals and are offering six sessions of telephone counselling for patients who are aged 16+, living in Northumberland and have been bereaved in traumatic circumstances
Coronavirus dealing with bereavement and grief: From Cruse, this information and guidance covers some of the different situations and emotions bereaved people may have to deal with.
Covid19: supporting children and young people– from the Childhood Bereavement Network
Supporting children and young people through bereavement – from Winston’s Wish
Every Life Matters suicide support and resources for mental health and wellbeing
Zero Suicide Alliance promotes no-charge suicide prevention training which is accessible to all.
Northumberland Domestic Abuse Services:
- Call 01434 608030 - Covered from 10am to 4.30pm
- In the event of being unable to get through, please leave a message and someone will get back to you ASAP.
- You can send a message through the Facebook page or Website.
- NDAS Covid 19 Leaflet
Domestic Abuse Support Service in Northumberland (DASSN)
Providing confidential, high quality specialist support and advice for women and men who are at risk of domestic abuse
- Call: 01670 820199 (24 hours per day). In an emergency, call: 999
- Visit: http://livingplus.placesforpeople.co.uk/customer/our-services/domestic-abuse/
GOV.UK Get coronavirus support as a clinically extremely vulnerable person: Register if you have a medical condition which makes you extremely vulnerable to coronavirus (COVID-19)
Health at Home campaign, created in collaboration with NHSX, NHS Digital and NHS England and NHS Improvement, signposts people to useful information about how to contact their GP, order repeat prescriptions, and manage their wellbeing and existing conditions without leaving their home.
NCC: Northumberland Communities Together: Northumberland residents struggling with support needs, who are unable to get help from family, friends or a local support group due to the Coronavirus outbreak, can access this support
Northumberland Community Response: Voluntary and community sector organisations, local support groups and local businesses that are willing to provide help to support local communities – find out what’s available in your area
Northumberland National Park COVID-19 community support initiative: Northumberland National Park has launched its own Neighbours initiative to provide support to vulnerable and isolated residents of the Park during the Covid-19 outbreak.
Tyneside and Northumberland Mind
- Listening Service: Provides a regular telephone listening service to ensure no one feels that they need to cope with mental ill health alone. Contact 0191 4774545 to find out how to access this service.
- Facebook Group COVID-19: For anyone who may be struggling to maintain their wellbeing, this Facebook group provides support in this difficult time. The group provides COVID 19 information updates, regular tips and guidance on managing your wellbeing during the pandemic and isolation and lots of light-hearted videos and stories to keep us all upbeat during the difficult time
Young Minds - Support for parents: Young Minds parents helplines are open Monday – Friday 930am until 4pm. If you are worried about a child or young person, please get in touch via this FREE helpline: 0808 802 554
Information and advice in accessible formats
Children’s Guide to Coronavirus: a children’s guide developed by the Children’s Commissioner
Coronavirus (Covid 19) advice for patients in 21 languages: In English, Albanian, Dari, French, Pashto, Portuguese, Bengali, Vietnamese, Kurdish Sorani is available at the moment, but more languages coming soon: Mandarin, Hindi, Urdu, Arabic, Spanish, Portuguese, Malayalam, Turkish, , Farsi, Amharic, Tigrinya, Somali
COVID-19 explained by GPs in different Asian languages: BBC Asian Network have produced videos of GPs explaining COVID-19 in the following Asian languages: Gujurati, Tamil, Sylheti,Hindi and Urdu.
Keeping Informed and In Touch during Coronavirus: From Learning Disability England
My Hero is You, Storybook for Children on COVID-19: Produced by 50 humanitarian organisations, including the World Health Organisation (WHO) and the United Nations High Commissioner for Refugees (UNHCR) to help children aged 6-11 cope with coronavirus. Available online and as an audio book – free to download. Translated into other languages including Arabic, Chinese, French, Russian, Spanish, German, Turkish, Tamil and Portuguese.
Public Health England stay at home guidance, translated and in easy read
Signhealth is providing videos summaries of key coronavirus guidance in British sign language (BSL)
Take 5 steps to wellbeing (English and 11 translations): This leaflet and poster outline five simple ways in which people can maintain and improve their mental wellbeing.
Translated Advice Videos: Odil’s Learning Foundation YouTube page contains 13 language playlists with 3 videos each on:
- How to slow the spread of Coronavirus
- How to stay well during Coronavirus
- What are the symptoms of Coronavirus and what to do if I am sick?
Translated Guidance Videos: Leeds City Council have produced translated and audio materials in 11 different languages – Polish, Romanian, Urdu, Arabic, Czech, Punjabi, Tigrinya, Farsi, Slovak, Kurdish Sorani and Bengali. There are three videos which focus on:
- Spot the signs - This short film contains information to help people spot the signs of coronavirus and gives advice for households with possible coronavirus infection.
- Handwashing advice This short film contains information about how you can help stop the spread of viruses, like coronavirus, by practising good respiratory and hand hygiene.
- Essential advice - This short film contains information for households with possible coronavirus infection. Please be aware that this is an evolving situation and public advice may change.
Home Schooling: The Oak National Academy was launched on Monday 20 April. This brand-new enterprise has been created by 40 teachers from some of the leading schools across England, backed by government grant funding. It will provide 180 video lessons each week, across a broad range of subjects from maths to art to languages, for every year group from Reception through to Year 10. Go directly to the online classroom.
ESOL learning resources: Online resources for Students Learning English from the North East Migration Partnership Team - May 2020
Advice in Specific Aspects of Health & Wellbeing
Autism: resources for autistic people and families: For some autistic people of all ages, the effects of the coronanvirus outbreak including cancellation of events and changes to work habits, could trigger intense stress and lead to a meltdown or a shut down.
Border Links Ltd: Keeping People Connected Northumberland: For people with a learning disability and/or autism during the COVID 19 crisis enabling them to stay safe and stay well. Call 01289 305423
COVID-19 FAQs from Carers UK: Carers UK has brought together the questions they have most frequently been asked by carers, to help address the main concerns and help put carers' minds at rest, reassuring them that they’re not alone and guiding them to what support there is to help.
Guide for new/interim telephone befrienders: Shared by Voluntary Support North Surrey for others to use.
Information for people affected by dementia: Regularly updated advice and practical tips for people living with dementia and those supporting them from the Alzheimer’s Society
Homeless Link weekly webinar recordings: Homeless Link is working to keep the homelessness sector informed about latest developments in relation to Covid-19
Looking after your mental health: Expert advice and top tips on how to look after your mental wellbeing from Every Mind Matters, including guidance if you’re feeling worried or anxious about the outbreak.
Mental Health: Public Health England’s Every Mind Matters service has launched a new suite of tips and advice, focussed on looking after people’s mental wellbeing during the coronavirus outbreak.
Mental Health: Random acts of kindness during the Coronavirus outbreak: Lots of ideas for random acts of kindness during the lockdown to help support those whose mental health is suffering due to isolation and inactivity.
Mental Health: The Farm Safety Foundation guide on coping with the stress of COVID-19: Outlines what mental health actually means, it offers some top tips for working at home, building your resilience, identifying the triggers and signs of mental ill health, talking and of course, the sources of support.
Mental Health: Self-care during COVID-19 from Combat Stress: Help and advice to support everyone in managing their mental health throughout the COVID-19 crisis, includes some simple and quick tips as well as more detailed guides and resources on topics like managing anxiety and working out from experts including occupational therapists and art therapists.
North East Migration Partnership (NEMP) COVID-19 resource hub: Important guidance and information for those working with asylum seekers and refugees in the North East. Contains links to translated government guidance, information on asylum, the EU Settlement Scheme, Refugee Settlement Scheme, ESOL resources, health and vulnerability information, VCS service provision and DWP guidance.
Ramadan Guidance: The Muslim Council of Britain have developed a guide to doing Ramadan with the current restrictions due to Covid-19. It talks about what everyone can do from home and what precautions they should be taking when leaving the home.
#YouthWorkSupport: A single point of access for information for youth workers and those working with young people.
Friends Against Scams guidance on the particular types of scams related to COVID-19: including doorstep crime, online scams, refund scams, counterfeit goods plus several more:
Five to Stop Fraud: National campaign offering straight-forward, impartial advice that helps prevent email, phone-based and online fraud – particularly where criminals impersonate trusted organisations.
Suspicious email reporting service: Launched by the National Cyber Security Centre.
Keeping Children Safe Online
NSSP – keeping children happy & safe online during COVID-19: For young people and families, highlighting safe internet use during the close down. The advice has been checked by NCC Education Services and is from the following organisations:
- ChildLine https://www.childline.org.uk/ 0800 1111
- Child Exploitation Online https://www.ceop.police.uk/safety-centre/
O2 and NSPCC Helpline or call 0808 800 5002 for free, Mon – Fri 9am – 4pm
Internet Safety – safeguarding young people and children (translated online leaflets): Valuable and practical information for parents and carers on how keep their children and young people stay safe online – available in 14 languages.
‘10 Today’ audio exercise routines have been designed to help older people stay active at home during the coronavirus (Covid-19) outbreak.
Active Northumberland home workouts: Although Active Northumberland has closed all of its centres until further notice, they have created a series of home workouts which are free to access.
Active Northumberland Daily Personal Challenges for Kids! Some daily personal challenges for kids to keep them entertained but also help them to stay active at home.
Allotments: Covid 19 Emergency Measures: Guidance on access, social distancing and hygiene from the National Allotment Society