Volunteer Services Coordinator
SALARY: £20,888 (£12,533 pro rata - 21 hours)
HOURS: 21 hpw
START DATE: Immediate
CLOSING DATE:Noon on Friday 21st April 2017
A fantastic opportunity has arisen for a well organised and driven individual, who relishes the challenge of working in a forward thinking charitable organisation. The applicant must possess the skills and knowledge to be able to recruit, develop and retain our skilled and devoted volunteers who are vital to the success of Age UK Northumberland.
The Volunteering Services Co-ordinator will practically promote the role and value of volunteering within Age UK Northumberland to help more local older people by increasing the opportunities to support and /or be supported by a range of formal or informal volunteers.
Promote social connectedness, building on opportunities to reduce loneliness and isolation.
Develop and promote a volunteer recruitment/retention plan to promote and raise awareness of these opportunities across Age UK Northumberland.
Work alongside the Line Manager in the regular production, delivery and performance monitoring of service plans, in a format which is consistent with commissioning, contractual, financial, budgetary and other Age UK Northumberland reporting requirements.
The post holder will be a well organised individual with highly developed experience in the coordination of projects and people with the ability to effectively communicate, motivate and inspire our volunteer teams.
It is essential that the successful candidate has a good understanding of the current volunteering environment in Northumberland. A background in recruitment, HR, training or volunteering would be desirable.
For an informal discussion about the role you can contact Deborah Lowden, Service Development Manager on 01670 784800.
Day Services Administrator
SALARY: £6,000 per annum
HOURS: 15 hpw Monday to Friday 9.00-12.00
START DATE: Immediate
CLOSING DATE:5.00pm on Monday 1st May 2017
A vacancy has arisen for a Day Services Administrator based at our Ashington office.
The post holder will report to and take daily direction from the Day Services Supervisor.
Working as part of the Day Services team you will carry out a range of administrative duties, as well as liaising with Care Managers, Day Centre Support Staff and Service Users.
The candidate must have administration experience, excellent IT skills using computerised systems and MS Office, have excellent customer service and administrative skills, as well as experience of processing and maintaining confidential information. They will have excellent communication skills both written and verbal, be enthusiastic and have a willingness to learn.
For an informal discussion about the role you can contact John Hay, Day Services Supervisor on 01670 784800.
Home Care Administrator (Apprentice)
SALARY: £3.30 per hour
HOURS: 37.5 hpw
START DATE: Immediate
The Home Care Department provides care services to enable Service Users to remain independent in their own homes within Northumberland.
As part of the Home Care Team, the Home Care Administrator (Apprentice) will provide administrative support for the deployment and management of Support Workers and ensuring the effective provision of services to Service Users.
Directed by the Home Care Manager, the role will involve acting as a point of contact for both Home Care Attendants and Service Users, administering the processes associated with implementing and amending "scheduled" activity on the Home Care system.
The Home Care Administrator (Apprentice) will ensure that the quality of data entry is high and that documentation around the operation of Home Care is entered onto the system in a timely manner.
They will support relationships with Care Managers and other referral points and will field new enquiries; ensuring new Care Plans are entered onto the system within a timely manner and provide information to enable them to deliver an effective and efficient service.
Application forms, job descriptions and personal specifications are available on the Age UK Northumberland web-site at http://www.ageuk.org.uk/northumberland/work-for-us/or you can request an application pack from the HR department on 01670 784808.
As an Equal Opportunities employer, Age UK Northumberland welcomes applications from all sections of the community.
Registered Charity No. 1072394