CA Northumberland

 

Salary: £19,622 to £20,459 per annum (pro rata) dependent on experience

Contract Type: Temporary 

Hours: 22.5 hours per week

Location: Berwick, with travel around the North of the county

Closing date: 9.00am Monday 3rd February

Interview date: Monday 10th February

 

Citizens Advice Northumberland offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.  We help with everything from money issues to problems at work, housing to consumer rights.

We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.

 

Applying for the job:

To find out more about the role and to request an application pack, contact: 

Sarah Hall: Call 07384 510724, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.citizensadvicenorthumberland.org.uk/get-involved/job-vacancies/