CA Northumberland



Salary Scale: £19,238 to £20,459 pro rata depending on experience.

Hours: Up to 23.5 hours a week.

Contract length: Until 31st March 2020

Location: Morpeth office

Closing date: Thursday 28th February 2019 at 9.00am

Interview date: Thursday 7th March 2019



Citizens Advice is set to deliver a new service called “Universal Support: Help to Claim”, which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.

We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.

Download the job description and person specification.

For an application form, please call 07384 510724.

Completed applications (CV’s will not be accepted) should be returned to: Jane Brown,Citizens Advice Northumberland (Ashington Office), 89-91 Station Road, Ashington, NE63 8RS.  Call: 07384 510724. Alternatively completed applications can be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.Please ensure that you receive a read receipt.