Hours: 21-25 hours
Salary: £20,459 to £23,166 depending on experience
Closing date: 9am on Friday, 30th November 18
Interview date: Thursday, 6th December 18
Citizens Advice Northumberland is looking for an experienced debt caseworker to help provide a high quality debt and money management advice service to clients from across Northumberland through telephone/digital channels and community based outreach work.
You will need to be able to demonstrate good communication skills and a commitment to the delivery of a high quality service. Ideally you will have recent and substantial experience of providing debt advice to Advice Quality Standard but we will consider offering this as a training post to an experienced generalist adviser with the relevant skills and qualities and the ability to train quickly.
The successful applicant will have strong numerical and financial skills, significant experience of using a computer based recording and monitoring system, the ability to manage his or her workload and to work to targets in a pressurised environment.
Experience in other advice areas, particularly benefits would be an advantage.
How to Apply
You must complete an application form. CV’s will not be considered.
Or by telephone on 07384510724 alternatively, please write, enclosing an A4 stamped addressed envelope to: Jane Brown
Citizens Advice Northumberland (Ashington Office)
89-91 Station Road